Warranty Policy

Some products include an official manufacturer warranty. If a product is covered, the warranty period and terms will be clearly mentioned on the respective product page or included with the product documentation.

Certain imported products may not include an official international warranty. However, every product sold by FUJIVO undergoes a careful quality inspection before shipment to ensure it meets our standards.

Where applicable, warranty coverage may include the following. Warranty coverage is provided according to the manufacturer's terms and conditions.

• Manufacturing defects
• Material defects
• Workmanship defects
• Functional issues under normal use

The warranty does not cover:

• Normal wear and tear
• Scratches, dents, or cosmetic damage
• Accidental damage
• Water damage (unless specifically covered by the manufacturer)
• Improper use, misuse, or negligence
• Unauthorized repairs or modifications
• Damage caused by improper storage or handling

If you believe your product is covered under warranty, follow these steps. Additional inspection may be required before a warranty claim is approved.

• Contact our customer support team.
• Provide your order number and proof of purchase.
• Describe the issue and include clear photos or videos.
• Our team will review your request and guide you through the warranty process.

All warranty claims are subject to inspection and approval based on the manufacturer's warranty policy and product condition. Approval of a warranty claim does not automatically guarantee a replacement or repair until the assessment is complete.

If your warranty claim is approved, the manufacturer or FUJIVO may, depending on the product and warranty terms:

• Repair the product
• Replace the product with the same or an equivalent model
• Offer another suitable resolution where repair or replacement is not possible

Every product at FUJIVO is selected with care and sourced from trusted channels to ensure authenticity and quality. We believe that genuine products deserve genuine support, and our team is always ready to assist you before, during, and after your purchase.